New Client Registration Form

Client Details

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Second Contact (if none, please leave blank)

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Your Pet's Details

if not insured, please leave blank
please tell us any details that may be relevant to your pet (e.g. receives monthly medication for allergies, an on-going condition, type of pet not listed above etc.

Second Pet (if none, please leave blank)

if not insured, please leave blank
please tell us any details that may be relevant to your pet (e.g. receives monthly medication for allergies, an on-going condition, type of pet not listed above etc.
More pets?(Required)
If yes, a member of our team will contact you to obtain further details.

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When you register with us, your records are securely shared across both of our practices, giving you the flexibility to visit or book appointments at either Chatteris or March. Please let us know which practice you would like to choose as your preferred location.

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What is otoscopy?

An otoscopy is one of the ways we make sure your pet’s ears stay healthy and comfortable. It’s a simple procedure where we use a small tool called an otoscope — equipped with a light and a magnifying lens or camera — to look gently inside your pet’s ear canal and check the eardrum. This gives our team a clear view of what’s happening deeper in the ear, helping us diagnose issues accurately and choose the best treatment for your pet.

Why do we perform otoscopy?

We may recommend an otoscopic exam if your pet is showing signs that their ears are bothering them. Some common reasons include:
• Chronic ear infections: Ongoing or recurring infections that don’t fully clear up.
• Scratching or head shaking: Pets who seem unusually irritated by their ears.
• Ear discharge: Any unusual fluid, especially if it has a smell or odd colour.
• Changes in hearing: Reduced responsiveness or suspected hearing loss.
• Redness or swelling: Visible irritation or inflammation inside the ear.
• Head tilt or balance changes: Loss of balance, persistent tilting or circling.

Our aim is always to make the experience as gentle and stress free as possible while getting to the root of the problem quickly, so your pet can feel like themselves again.